Industry: Real Estate
Client: SellMyTimeshareNow is the #1 Timeshare Resale Destination Worldwide!
Launched in 2003, it soon outclassed its main competitors through flexibility, performance, security, customer support and, last but not least, online advertising campaigns.
Services: Website design and development, CMS Development
Technology: PHP, MySQL
Online: www.sellmytimesharenow.com
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SellMyTimeshareNow CMS Application :. Case Study
Challenge:
We also designed the first website version, backed by an online administration module with unique access login, allowing leads management, report viewing and content updates for website pages.
With the increased business success and number of employees came a significant increase of those using the admin module, causing several problems as all website admin functionalities were accessible to everybody, regardless of department or position.
Solution:
Apart from the benefits obtained through separating management applications on multiple access levels, some of the most important and visible improvements were:
- the Owner level benefits from the majority of full rights tools and, of course, from several real-time reports through which "the principals" get a precise overall picture of the entire organization at any particular moment;
- the latest development implied the creation of two new admin levels: "Brokers" and "Agents"; this new admin interface allows the leads management in 4 new websites (timesharehotdeal.com, timesharebrokerservices.com, timesharebrokerageservices.com and just4timeshares.com) using information from the current database.
Impact:
All these improvements allowed our client to track the complex relationship between sellers, renters, real estate agents and end customers, the buyers.
The system facilitates getting complete details of all system payments, incomes from a certain period and anticipated incomes from leads management in a certain period, all in a very short amount of time.
The SMTN executives can track listings and closings on a month-by month and year-over-year basis not only for departments but each employee.
The intuitive user interfaces increased employee productivity, while the improved customer support increased customer satisfaction.
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